📣 Work on the help system completed and AI support implemented in CopyTrader.pw

May 27, 2025 — The team behind CopyTrader.pw is pleased to announce the completion of an important stage in the platform's development: the detailed interactive help system is finalized, and automated AI support based on Retrieval-Augmented Generation (RAG) has been implemented.

🧠 AI-based support

The new AI support enables instant answers to user questions by relying on the full content of the platform's help materials, including sections for investors, traders, project administrators, and system administrators.

The AI uses a vector knowledge base created from HTML versions of all articles, including text, images, and structure. This allows generating responses that include examples, screenshots, and step-by-step instructions directly in HTML format.

📚 Complete help — always at hand

All documentation has been revised and structured by roles, including:

  • 📈 Investors — subscription instructions, deal management, and analytics;
  • 🧠 Traders — signal publishing, coin list management, synchronization and security settings;
  • 🛠 Project administrators — billing setup, branding, and user policy;
  • ⚙️ System administrators — system configuration and integration monitoring;

Each article is equipped with illustrations, interface explanations, and formatted in a way compatible with the tinyMCE visual editor.

🚀 What does this give users?

  • 💬 Fast and accurate AI answers without waiting for an operator;
  • 🔍 Help search that takes semantic similarity of queries into account;
  • 📄 Answers in HTML format with explanations and images;
  • 🛎 Automatic user role and question context detection.

🔧 What's next?

The next step for the CopyTrader.pw team is to develop testing and strategy execution modules, as well as expand the AI infrastructure for predictive analytics and real-time strategy recommendations.

📌 CopyTrader.pw is an independent platform for copying trades, publishing trading strategies, and building passive income using automation and advanced technologies. We continue to develop — together with you.